I am committed to supporting you with professionalism, integrity, and care. Here’s what you can expect during our time together:

• Professionalism & Ethics: I follow the Code of Ethics of the National Hypnotherapy Society and work within my level of competence.
   
• Referral When Needed: If I cannot provide the most suitable support, I will refer you to alternative professionals.
   
• Communication: I am usually available by email between 1 pm – 8 pm and will normally respond within 24 working hours.
   
• Guidance, Not Decisions: I provide suggestions when requested, but you remain in control of your choices.
   
• Transparent Fees: All fees are clear and upfront—see the booking section for details.
   
• Initial Consultation: Every client receives an initial consultation. This may take the full first session, though I will start treatment when possible.
   
• Confidentiality: All records are strictly confidential, except where:
   
  • You give permission to share information
     
  • Disclosure is required by law
     
  • There is a risk to you or others
     
• Record Keeping: Client records are securely kept for 7 years before disposal.
   
• Complaints: If you have concerns, please contact me first. Unresolved issues may be escalated via the professional body’s complaints procedure: www.thenationalhypnotherapysociety.org
   
• Safety & Insurance: I am fully insured, and your safety is my top priority.
   

For therapy to be effective, your active participation is essential. I ask that you:

• Be Honest & Open: Share your thoughts, feelings, and concerns honestly.
   
• Communicate Concerns: Let me know immediately if any issues arise during our work together.
   
• Attend Appointments: Prioritise your scheduled sessions.
   
• Cancellations: Provide at least 48 hours’ notice for cancellations. Late cancellations may incur a 50% fee. Contact me by phone or email if you cannot attend.
   
• Full Session Time: Even if you arrive late or leave early, sessions finish at the scheduled time, and the full fee applies.
   
• Payment: Fees are due in full 3 days prior to your first session (or as stated in the booking section).
   
• Effort & Commitment: Positive outcomes require your active engagement, both in and outside of sessions.
   
• Session Confirmation: All appointments and updates will be sent via email.
   
• Course Completion: You may end therapy at any time with notice as above. Timing for concluding therapy is normally agreed between client and therapist.
   
• Session Format: Most sessions are via Zoom; some may be face-to-face. Please arrive 10 minutes early for in-person sessions.
   
• Substance-Free Participation: Attend all sessions free from alcohol or recreational drugs.

I am committed to maintaining the highest standards of professionalism, integrity, and ethical practice.

My work is conducted in accordance with the Code of Ethics and professional standards set by the National Hypnotherapy Society. In line with these requirements, I undertake regular clinical supervision to ensure safe, ethical, and effective practice.

You have the right to refuse any aspect of my services and to discontinue sessions at any time. You are also free to seek the services of another practitioner.

Confidentiality is fundamental to my practice.

All personal data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as applicable in 2026.

Confidential information will only be disclosed in exceptional circumstances, including but not limited to:

• Risk of serious harm to yourself or others
   
• Safeguarding concerns involving children or vulnerable adults
   
• Legal obligation, including court order or matters relating to serious crime or terrorism
   

Where reasonably practicable, any necessary disclosure will be discussed with you prior to action being taken.

Hypnotherapy and performance services are provided for educational, personal development, and mindset optimisation purposes.

These services:

• Do not constitute medical, psychological, legal, or financial advice
   
• Are not intended to diagnose, treat, cure, or prevent any medical or psychological condition
   
• Are not a substitute for licensed healthcare or psychiatric treatment
   

If you are experiencing a medical or mental health condition, you should consult a qualified GP, medical doctor, psychologist, or psychiatrist before engaging in services.

No medical or health benefit claims are made.

Individual results vary.

Outcomes depend on many factors, including personal commitment, consistency, external circumstances, and individual differences. While many clients experience significant progress, no specific personal, professional, financial, or performance results are guaranteed.

Testimonials and examples are illustrative and do not represent typical or guaranteed outcomes.

By engaging in services, you acknowledge that you are fully responsible for your decisions, actions, and results.

Participation in hypnotherapy or performance work may involve emotional exploration, behavioural change, and mindset shifts.

By engaging in services, you confirm that:

• You participate voluntarily
   
• You accept full responsibility for your mental, emotional, physical, financial, and professional wellbeing
   
• You are responsible for implementing any strategies, insights, or recommendations
   

To the fullest extent permitted by law, I shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or relating to participation in any session, programme, workshop, digital product, or related service.

Nothing in this disclaimer excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability which cannot legally be excluded under UK law.

Payment methods include Bank Transfer, PayPal, cash, or cheque (unless otherwise agreed in writing).

All fees are non-refundable unless expressly stated otherwise in writing.